What’s involved
Review the router, internet connection, device locations, cabling, and Wi-Fi coverage. Check connection quality where you work, stream, and use smart devices.
HOME / NETWORKING
Home network assessment
Understand what is slowing your connection down.
What you receive
A clear assessment and prioritized improvement plan.
When it helps
Slow connections, dropouts, or a home that has grown beyond its original setup.
Planning your home service
A home network should suit the people and devices using it, without unnecessary complexity. We explain the options in plain language and focus on reliable everyday use, practical maintenance, and control of your own accounts.
- Provide router and device models, the rooms involved, and examples of the problem.
- Confirm property access and any cabling work needed; structural or electrical work must be separately arranged.
Agreeing the scope and handover
Advice, configuration, and troubleshooting can be scoped around your home and devices. Remote assistance or site attendance, compatible equipment, purchases, and provider limitations are agreed before work begins.
IN PRACTICE
A real-world example
Find whether an upstairs video call is interrupted by weak Wi-Fi or the internet connection.